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Examines the external development, bottlenecks and development tendencies in robotic assembly. Looks at current market trends and the way in which technological developments can play a role by enabling companies to optimize price, quality and delivery times through rationalization and automation of parts manufacturing and assembly. Discusses the importance of synchronisation between the assembly system and the parts manufacturing. Outlines the main areas where bottlenecks can occur in the application of robotic assembly systems: covering the high complexity of the product and process design, the limited accuracy of the product parts and problems with the peripheral equipment. Ends by summarising areas of development in the robot and in the peripheral equipment.

Examines the conceptual design of robotic assembly systems in conjunction with the analysis and optimization of the product and process design. Explains how an integral assembly model is utilised to study the relationships between assembly variables which play a role in each stage of the design process. Outlines the characteristics and benefits of the concentric design process and explains the total productivity concept. Concludes that the integral assembly model, which underlies the concentric design process, provides the opportunity to store product, process and system data and can therefore be considered as a reference model for product development and process planning as well as for the design and analysis of assembly systems.

Visionary management is a key issue for all organizations. It is a never‐ending journey toward competitive advantage. By making visionary thinking a part of your daily routine, you will integrate it into all aspects of your work. This should become your organization’s way of life. This article introduces a visionary management model, based on an ambiguous mission, vision, core values, smart goals, strategies, critical success factors, and related performance indicators. It is based on the most recent book of the author.

The assembly is often a weak link in the production process. It is an enterprise activity which is responsible for a substantial part of the production costs and the throughput time. Robot assembly systems in addition offer legitimate possibilities to rationalize the assembly activities, because of the increasing product diversity, and the more severe demands concerning the reliability of delivery. Unfortunately several bottlenecks hinder the widespread application of robot assembly systems. Figure 1 gives an overview of the bottlenecks and the development tendencies in robotic assembly.

During recent years numerous design for assembly methods have been developed to optimize product design for robotic assembly and hence reduce assembly costs. Various bottlenecks in product design are, however, still encountered with the widespread application of robotic assembly systems. These are mainly due to a lack of integral insight into the product design variables. Discusses these variables from an integral point of view, by means of a developed assembly model.

A new blueprint for creating a learning organization is needed in which personal and organizational performance and learning mutually reinforce each other on a sustainable basis. Traditional business management concepts are insufficiently committed to learning and rarely take the specific personal ambitions of employees into account. In consequence there are many superficial improvements, marked by temporary and cosmetic changes, which are coupled with failing projects that lack sufficient buy‐in by personnel and, in some cases, even have an adverse effect. Sets out to examine this situation.

Building insight from experience.

This paper introduces a new business management concept, called total performance scorecard (TPS). It stresses the importance of and need for developing an organizational structure and philosophy that combine the goals and aspirations of the individual with those of the company. It is a melding process, which results in a corporate culture that is both individually and organizationally driven.

The concepts embodied in this management concept provide solutions to preserving and utilizing individual rights and capabilities while adjusting the organizational structure and philosophy to this new environment. This has been done by expanding and integrating concepts such as the balanced scorecard, total quality management, performance management and competence management into one overall framework.

The resulting framework, TPS, creates a framework and philosophy that combine the goals and aspirations of the individual with those of the organisation. It is a melding process, which results in a corporate culture that is both individually and organizationally driven.

Customer satisfaction is a key issue for all organizations in both the private and public sectors. To survive, you must understand and provide what the customer wants. It is important to understand the entire chain of customers. The needs of each customer must be examined separately. Not only the external, but also the internal customers should be considered. In fact, if the company does not satisfy the needs of the internal customers, how will it be able to comply with the needs of the external customer? All employees determine the degree of customer satisfaction. As a supplier, you should try to figure out what the customer needs and wants. This article focuses on all these aspects, based on 75 painful questions about your customer satisfaction.

The purpose of the study is to understand how socially shared misinformation and rumors can enhance the motivation to protect personal interests and enhance social practices of panic buying.

The study employed a number of qualitative data collection methods for the purpose of triangulation, as it can offer thick interpretation and can help to develop a context specific research framework.

The shared misinformation and rumors on social media developed into psychological, physical and social threats; therefore, people started panic buying to avoid these negative consequences. People believed that there were differences between the information shared by politicians and government officials and reality, such as “everything is under control,” whereas social media showed people standing in long queues and struggling to buy the necessities of life. The shared misinformation and rumors on social media became viral and received social validation, which created panic buying in many countries.

It is the responsibility of government, politicians, leaders, media and the public to control misinformation and rumors, as many people were unable to buy groceries due either to socio-economic status or their decisions of late buying, which increased depression among people.

The study merged the theory of rumor (TORT) transmission and protection motivation theory (PMT) to understand how misinformation and rumors shared through social media increased global uncertainty and the desire to panic buy across the world.